FAQ

What benefits do I get for Subscribing?

Oh, lots. We’re able to pass savings on labor rates to you based on a la carte rates. We give you a Customer Advocate who really IS your advocate. You get Priority Scheduling. Our goal is to make excellent service as convenient, inexpensive and easy as possible for you. We also offer seasonal specials which offer substantial savings, monthly check-ins (you never know what comes up month-to-month), an “Ask An Expert” service, and our amazing single-contact AdvoTech solution. Our latest membership benefit is wholesale pricing on brand name kitchen appliances from P.C. Richard and Sons. Oh, and you get first dibs on some Hubster SWAG (when we get some). How cool is THAT?
Check out our full list of membership benefits.

Can I order a service without a monthly subscription?

Sure, if that’s what you really want. However, we don’t understand why you wouldn’t want to be a Hubster, because there are so many advantages. But hey, we’re still happy to help you.

How can I contact you to order a service?

Phone, email, through our mobile-friendly website, SMS, our app (available soon), Facebook PM, carrier pigeon, smoke signals, two cans connected by a string, yelling out the window… you get the idea. We want to help you.

What services do you offer?

(deep breath…) Electrical, plumbing, roofing, gutters, masonry, painting, landscaping, smart home technology, appliance repair, generator maintenance, HVAC… the list goes on. We also have a project division (but only for current Hubsters) to handle more intensive renovations including remodeling, additions, all that stuff. Yep, we do that also.

What are my payment options? 

Monthly or annual membership subscriptions are automatically set up to charge to your debit or credit card upon membership sign up.
Invoices for maintenance, repair, and project services can be paid via Stripe or PayPal (including PayPal’s Buy Now/Pay Later).

Where are you located?

We are in beautiful South Orange, NJ, and are available in the Central and Northern NJ/Greater New York area. For now. Once this thing catches on… whoa. We encourage you to join the Hub club.

Tell me about your 100% guarantee.

Happily. It’s very simple. You love the work we do for you or you don’t pay until it’s right. We are serious about quality, and dispatch the best Homeowners Hub Affiliates. We have the leverage that an individual homeowner just doesn’t have. By being a Hubster, you gain the protections and convenience you need and a 100% guarantee.